Hours of Operation
Monday – Friday: 9AM – 6PM
Saturday: 9AM – 1PM
At Touchpoint Pediatrics, P.A., of Chatham, NJ, we strive to offer as comprehensive an approach to pediatric medical care as possible. Our staff of compassionate professionals will attend to your children with focus and empathy, hearing their concerns, as well as yours, before pursuing the ideal course of treatment for their needs. When you bring your children to us, you can rest assured that a board-certified pediatrician will be there to help.
Our commitment to providing individualized care reflects in every service and procedure we perform. We utilize the latest technology to ensure the best result, as well as to better facilitate patient communication and understanding. We also offer new patients a complimentary ‘Meet You’ session, allowing parents to get to know their pediatrician and voice any questions, concerns, and comments they may have. Find out for yourself how Touchpoint Pediatrics, P.A. will be there for your children by contacting us in Chatham, NJ today.
Touchpoint Pediatrics, P.A. provides:
- Extensive educational resources to keep parents’ informed of their children’s health and medical needs;
- Guidance and administration from board-certified pediatricians and compassionate support staff;
- ADHD screening and online resources for parents to access results, health information, prescription refills, and appointments;
During Office Hours:
Call us at 973-665-0900 and the medical receptionist will be happy to assist you or direct your call appropriately.
Our After-Hours Phone System:
Our doctors are available to speak with you 24 hours a day, 7 days a week, 365 days a year. This separates us from other practices in Chatham, NJ. Pediatrics is about the personal touch. So when you need to speak with a doctor, chances are that you know the doctor and they know your children.
Our phone lines are open 9:00 AM to 5:30 PM, but you can reach one of us for urgent needs at any time. If a person doesn’t answer, the computer voice mail will guide you. Press 3 to leave a non-urgent message for the doctor-on-call. These are checked every hour to hour-and-a-half from 8 AM to 10 PM daily. This is the place to leave a message if your child needs to be seen after-hours, on a Sunday or Holiday.
For emergency response, anytime the office is closed, day or night; press 1 and leave a message after the beep. This contacts the doctor-on-call. We take this very seriously. If you have not heard back from us within 10 minutes, call again, make sure you leave your phone number slowly and clearly. Of course, if it is an emergency and you do not hear back promptly, call 911. Follow up with us when the situation stabilizes.
Concerns or Suggestions:
If you have a concern or suggestion and/or you would like to discuss a situation in confidence, please call and ask for Dr. Shaw or Barrie Brachfeld. We value your opinion and need your feedback. We also have a suggestion box in the waiting room by the window.
We are the caring children’s physicians Chatham, New Jersey residents can rely on 24/7. Contact us for any question or concern, and we will help you right away!
View our HIPAA compliant patient portal at the bottom of this page.