Mother taking temperature of baby on lap while speaking on phone to doctor

Your child’s health is as unpredictable as it is precious. When sicknesses or other health issues arise, you want your kids to get compassionate care as soon as possible. Located in Chatham, New Jersey, and serving families throughout Hoboken, Morristown, Summit, Berkeley Heights, and beyond, the board-certified pediatricians at Touchpoint Pediatrics provide attentive and personalized care to all our patients. No matter how many patients we treat each day, we will not close our facility until the last patient is seen.

Urgent Care Services

With the after-hours phone system, our pediatricians are available to our patients 24/7 for both urgent and non-urgent needs. We’re also available on the weekends and holidays, so you never have to wonder when to take your child to the doctor. If medically necessary, our doctors will come to the office to see your child after-hours on Saturdays, Sundays and Holidays. This wide-open accessibility sets us apart from other pediatric practices in Chatham and the surrounding area.

At least one pediatrician is always available by phone, follow the instructions from the voice mail system for assistance. To leave a non-urgent message, press “3,” and the doctor will help determine if your child needs to be seen outside regular hours. These messages are checked every 60 to 90 minutes, so you should receive a response promptly. To leave an urgent message, press “1,” clearly state your name, child’s name, phone number and your concerns. The on-call doctor will contact you shortly.


If your child faces a life-threatening emergency, call 9-1-1 or go to the closest emergency room and call Touchpoint’s emergency line as soon as you can. The three nearest hospitals in our area are:

  • Morristown Medical Center in Morristown, NJ
  • Overlook Medical Center in Summit, NJ
  • Barnabas Medical Center in Livingston, NJ

If you’re concerned your child ingested something toxic, you can call the nearby Poison Control Center at 1-800-222-1222. To help you decide if an emergency room visit is necessary, we also offer various resources on when to take your child to the doctor for a fever and other symptoms.

Trust the Pediatricians at Touchpoint Pediatrics

Since we foster an environment of personalized care, you and your child will typically know the doctor you speak with over the phone for urgent needs. Each physician offers a unique medical perspective and all deliver quality care to serve your family when urgent situations arise. We listen to your concerns about your child’s health. When you speak to the doctor-on-call, it will be with one of the following pediatricians:

Jennifer Shaw, M.D., F.A.A.P.

One of the first board-certified developmental and behavioral pediatricians in the country, Dr. Shaw is the administrator and owner of Touchpoint Pediatrics. Practicing pediatrics in Central NJ since 1995, she has been named the highest-level Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA).

Emily Chen, M.D., F.A.A.P.

Dr. Chen practiced pediatrics for 5 years in New Jersey before joining Touchpoint Pediatrics in 2022. NCQA also named her the highest-level Patient-Centered Medical Home, and she was recognized as a New Jersey Family’s Favorite Kids’ Doc.

Valerie Tom, M.D., F.A.A.P.

Before joining Touchpoint Pediatrics in 2005, Dr. Tom practiced pediatrics in Virginia for four years. As with our other child doctors, she is a New Jersey Family’s Favorite Kids’ Doc and an NCQA’s highest-level Patient-Centered Medical Home recipient.

Sharon Spiteri, M.D., F.A.A.P.

Dr. Spiteri practiced pediatrics for over 20 years in New Jersey before joining Touchpoint Pediatrics in 2022. NCQA also named her the highest- level Patient-Centered Medical Home, and she was recognized as a New Jersey Family’s Favorite Kids’ Doc.

For more information or to schedule an appointment in Chatham, NJ, contact us today.